wah TAJ!

I had my first experience with TAJ Group of Hotels recently. It was courtsey our first bi-annual branchhead's meeting at Kolkata. The stay was for 2 days only. But given a chance I would always make it to the same hotel again and again. Few points to ponder

a) How can the staff be so perfect? One would hear a fresh tone during the wake-up alarm even in the wee hours of the morning. The coffee would smell of the freshest brew as if they also are expert beverage makers.

b) It is very difficult to maintain a good thing. But these people have been able to manage the great image for the past few decades I am told.

c) Hospitality simply emnates from each word that the staff speaks. The smile, the measured humility and the eagerness to check out the comfort of the customer simply makes them different. Sadly I belong to an industry which also requires being hospitable but atleast I have never found an equal quantum of smile, leave aside the other mentioned parameters in any of the branches that I have visited

d) At the end of the day one can but have only fond memoirs of the hotel

Awaiting to be part of the group some day...